We provide support to different elements within a datacenter such as Systems and Storage Management, Database Management, Messaging Environment Support and Hosting.

Datacenters are the backbone of effective IT operations. Managing them on a 24/7 basis is critical. SPURS AND GALILLEO provides support to different elements within a datacenter such as:

S&G helps customers develop, implement and manage their ESM tools strategy, and comply with IT Operations frameworks through usage of service management and enterprise management tools

  • Assess: Assessment of ESM implementation and service management processes, ESM tool and vendor selection, ITSM roadmap
  • Implement: Service desk implementation and integration, configuration management, change and release management, monitoring and reporting dashboards
  • Manage: ESM tool environment support, ongoing assessment and fine-tuning, ESM tool consolidation Our experience in implementing the complete HP Business Technology Operations to manage IT business end-to-end and back-to-back on all Infrastructure is worthwhile.