We provide support to different elements within a datacenter such as Systems and Storage Management, Database Management, Messaging Environment Support and Hosting.
Datacenters are the backbone of effective IT operations. Managing them on a 24/7 basis is critical. SPURS AND GALILLEO provides support to different elements within a datacenter such as:
S&G helps customers develop, implement and manage their ESM tools strategy, and comply with IT Operations frameworks through usage of service management and enterprise management tools
Datacenters are the backbone of effective IT operations. Managing them on a 24/7 basis is critical. SPURS AND GALILLEO provides support to different elements within a datacenter such as:
S&G helps customers develop, implement and manage their ESM tools strategy, and comply with IT Operations frameworks through usage of service management and enterprise management tools
- Assess: Assessment of ESM implementation and service management processes, ESM tool and vendor selection, ITSM roadmap
- Implement: Service desk implementation and integration, configuration management, change and release management, monitoring and reporting dashboards
- Manage: ESM tool environment support, ongoing assessment and fine-tuning, ESM tool consolidation Our experience in implementing the complete HP Business Technology Operations to manage IT business end-to-end and back-to-back on all Infrastructure is worthwhile.